Residential Assistant Manager / Property Coordinator - ARO
We are seeking an Assistant Manager / Property Coordinator to support daily operations at a new addition to the Golub residential portfolio located in the West Loop in Chicago, IL. This Class-A property is newly constructed and consists of over 280 residential units. Responsibilities include but are not limited to:
- Uses monthly late notices, 5-Day Demand for Payments, and other means of communication to collect past due rental balances. Reviews delinquencies and helps direct course of action for collections.
- Cooperates with Leasing Agency on all leasing and renewal activities to ensure the property is meeting leasing and occupancy goals.
- Assisting with the leasing and administration of Affordable Requirement Ordinance (ARO) units. Assists with ensuring that applications are processed timely and effectively and occupancy of these units is expedited and maintained.
- Enters vendor payable invoices into accounting software and processes to corporate by established deadline.
- Coordinates the renewal process by preparing lease renewals and contacting residents to discuss renewal options.
- Provides timely and professional responses to resident issues and inquiries.
- Participates in the annual management plan and budget for assigned property with the established goals and objectives of the owner.
- Assists in the preparation of required leasing reports and financial reporting package for ownership.
- Assists in oversight of other property personnel related to assisting residents, answering questions, and monitoring front line management issues. Directs employees and exercises discretion and independent judgement, particularly in absence of Property Manager.
- Oversees engineering, maintenance, and security operations. Conducts building inspections and implements procedures to correct deficiencies.
- Supervises vendors, determines acceptable performance, and resolves issues. Negotiates pricing and administers contracts based on company’s established standards.
- Works with third-party provider and maintains certificates of insurance to ensure proper insurance for vendors and residents.
- Assists in move-in / move-out process.
- Coordinates resident events and sends out communication to residents.
Qualified candidates will have a Bachelor's degree from four-year college or university preferred. Minimum 1-3 years' related experience or equivalent combination of education and experience. Must have strong financial acumen and experience in leasing or property management. Candidates must have or obtain current Illinois leasing agent license. Experience will determine if this position is the Assistant Manager or Coordinator level.
The hourly rate for this position ranges from $26.44-31.25, depending on position level and based on the candidate's experience. This position is also eligible for a quarterly bonus and split of renewal commissions.
On-site employees at Golub’s residential assets are the face of the Company for our residents, providing high quality customer service and demonstrating Golub’s Shared Values in their interactions with current and prospective residents. Employees enjoy a comprehensive benefit offering that includes health insurance, paid time off and 401k with employer match – all within a fun and enjoyable culture centered around our Shared Values of innovation & creativity, flexibility, relationships, value creation, respect for our people and integrity.